Brad Francis, Deputy Assistant Senior Head Negotiator Of Sales Experience
From the first time I heard his voice, I could tell Brad Francis was an oily character. It was the kind of voice that was always slipping out of your hand: one of those that, whatever their background, all estate agents seem eventually destined to end up with, a parody of well-spoken eloquence that was, in reality, entirely constructed from evasion and sickly sweet unguents and resin. If I’d had my way, I wouldn’t have had to put up with the displeasure of speaking to him at all. Unfortunately, I wanted the house he had been entrusted to sell, and I wanted it harder than anything I’d ever wanted in my short life.